Communication/High School (Nurse): Difference between revisions
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{{ | {{Template:HighSchool}} | ||
== | ==Quick notes== | ||
* | *Communication is the basis of nursing care. | ||
* | *It is impossible not to communicate – it takes place at every meeting. | ||
* | *What is important is the right timing, peace, privacy, undisturbed space, enough time. | ||
* | *The nurse-patient relationship is a professional helping relationship. | ||
* | *We communicate verbally, non-verbally, paralinguistically – all at the same time. | ||
== | ==Communication with the family== | ||
* | *Respect [[informed consent]]. | ||
* | *Respect your competences. | ||
* | *The information is comprehensible. | ||
== | ==Communication with patient/client== | ||
* | *Form of dialogue. | ||
* | *We use encouragement, mirroring, paraphrasing, clarification, summary, appreciation → active listening. | ||
* | *Suitable composition of questions – open × closed. | ||
* | *We are talking about adequate, problematic and pathological communication: | ||
** | **problematic – patients aggressive, demanding, harassing, handicapped, dying, grieving; | ||
** | **pathological – psychiatric patient, support for staff is also necessary. | ||
* | *Part of communication is silence and kind humor. | ||
== | ==When communicating with an adult== | ||
* | *Respect for generational differences. | ||
* | *Using the condescending tone of some older P/K towards the sister. | ||
* | *Listen to stories about the life of P/K. | ||
* | *Moderate use of professional terminology. | ||
* | *Use formal salutation. | ||
* | *Retrospective verification of understood information | ||
* | *Preserve P/K autonomy. | ||
* | *Avoid aggression, do not argue, speak calmly. | ||
* | *Set limits, clarify the role of the nurse. | ||
* | *Some things don't take personally. | ||
== | ==Communication with seniors== | ||
* | *Respect identity, use name salutation. | ||
* | *Avoid infantilization, respect for dignity. | ||
* | *Seniors react more slowly – young people tend to be impatient and impatient. | ||
* | *Memory disorders – difficult recall of information, repetition of information. | ||
* | *Hearing problems that make communication difficult. | ||
* | *Frequent talk about your difficulties in an effort to attract attention. | ||
* | *Staying in the field of vision makes it easier to communicate. | ||
* | *To offer help, not to impose → promote self-reliance. | ||
== | ==Communication in intensive care== | ||
* | *After stabilization help to gain insight into the situation. | ||
* | *Communication clear, concise and understandable. | ||
* | *The information is good to repeat. | ||
* | *Emphasis on non-verbal communication. | ||
* | *Engage creativity, relatives. | ||
<noinclude> | <noinclude> | ||
== | ==Links== | ||
=== | ===References=== | ||
*{{ | *{{Cite | ||
| | | type = book | ||
| isbn = 80-247-1262-8 | | isbn = 80-247-1262-8 | ||
| | | surname1 = Venglářová | ||
| | | name1 = Martina | ||
| | | surname2 = Mahrová | ||
| | | name2 = Gabriela | ||
| | | title = Communication for nurses | ||
| | | edition = 1st | ||
| | | place = Praha | ||
| | | Publisher = Grada | ||
| | | year = c2006 | ||
}} | }} | ||
</noinclude>[[ | </noinclude> | ||
[[Category: Secondary school]] [[Category: nurse]] | |||
Latest revision as of 15:49, 3 July 2023
Quick notes[edit | edit source]
- Communication is the basis of nursing care.
- It is impossible not to communicate – it takes place at every meeting.
- What is important is the right timing, peace, privacy, undisturbed space, enough time.
- The nurse-patient relationship is a professional helping relationship.
- We communicate verbally, non-verbally, paralinguistically – all at the same time.
Communication with the family[edit | edit source]
- Respect informed consent.
- Respect your competences.
- The information is comprehensible.
Communication with patient/client[edit | edit source]
- Form of dialogue.
- We use encouragement, mirroring, paraphrasing, clarification, summary, appreciation → active listening.
- Suitable composition of questions – open × closed.
- We are talking about adequate, problematic and pathological communication:
- problematic – patients aggressive, demanding, harassing, handicapped, dying, grieving;
- pathological – psychiatric patient, support for staff is also necessary.
- Part of communication is silence and kind humor.
When communicating with an adult[edit | edit source]
- Respect for generational differences.
- Using the condescending tone of some older P/K towards the sister.
- Listen to stories about the life of P/K.
- Moderate use of professional terminology.
- Use formal salutation.
- Retrospective verification of understood information
- Preserve P/K autonomy.
- Avoid aggression, do not argue, speak calmly.
- Set limits, clarify the role of the nurse.
- Some things don't take personally.
Communication with seniors[edit | edit source]
- Respect identity, use name salutation.
- Avoid infantilization, respect for dignity.
- Seniors react more slowly – young people tend to be impatient and impatient.
- Memory disorders – difficult recall of information, repetition of information.
- Hearing problems that make communication difficult.
- Frequent talk about your difficulties in an effort to attract attention.
- Staying in the field of vision makes it easier to communicate.
- To offer help, not to impose → promote self-reliance.
Communication in intensive care[edit | edit source]
- After stabilization help to gain insight into the situation.
- Communication clear, concise and understandable.
- The information is good to repeat.
- Emphasis on non-verbal communication.
- Engage creativity, relatives.
Links[edit | edit source]
References[edit | edit source]
- VENGLÁŘOVÁ, Martina – MAHROVÁ, Gabriela. Communication for nurses. 1st edition. c2006. ISBN 80-247-1262-8.
